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Patient Impact: 360's 'RouteGenie' software is built to improve scheduling, billing, routing, and dispatching processes.

Ralph Pfremmer

Patient Impact
Priority Medical Transport TM, Powered by 360 Quality Care + Transport Services, continues to impact health outcomes through the use of Technology and Quality Service.

Whether discharging from a hospital to acute rehabilitation facilities, skilled nursing homes, or returning to the comfort of one's own home, 360 offers comprehensive non-medical necessity transportation services to all types of healthcare facilities. This includes a wide range of options tailored to meet the specific needs of patients, ensuring they have safe and reliable transportation during their transition from one care setting to another.


After a patient has completed their rehabilitation, 360 continues to provide support by facilitating transport from the rehab facility back to their home.


360’s transportation booking portal, RouteGenie, automates scheduling, real-time routing, dispatching, and billing for each transportation leg. It provides quarterly data reviews for financial performance reporting to help meet performance goals. RouteGenie also addresses challenges like traffic, driver call-offs, cancellations, no-shows, and add-on trips by quickly adjusting schedules and routes.


In conclusion, 360's transportation services, supported by the innovation of our RouteGenie portal, ensures that patients receive seamless, reliable, and stress-free transportation throughout their healthcare journey. By addressing both immediate and ongoing transportation needs, 360 plays a crucial role in promoting patient well-being and continuity of care. The comprehensive data-driven approach further enhances efficiency and performance, making 360 an invaluable partner in the healthcare sector.


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