This testimonial is incredibly impactful for our entire Team at 360. It serves as a strong reminder of what 360 Quality Care + Transport Services is all about - striving for excellence among our employees. We encourage our people to serve, and that they do, as evidenced in this very meaningful testimonial. Fact is, we are only as good as the stories that our clients share about us.
A huge thanks goes out to Matt ., for his service towards others and being willing to do the right thing without even thinking about it. Matt, you have made a difference - the way you treat your patients and co-workers. Our clients and partners respect you for such an honorable character and you're helping make a difference.
Good Morning,
I wanted to take a second to let our 360 family know that one of your staff members went above and beyond for a patient yesterday. Yesterday, one of our patient’s was waiting to be taken from the radiation clinic to the chemo floor upstairs, and our front desk staff member asked one of your 360 drivers if they would take the patient upstairs to her next appointment. The driver did not hesitate even though he was here for another patient.
Ideally, our front desk staff should have contacted our internal patient transport services, asked a hospital volunteer, or taken her up himself, but he said that he thought 360 was in charge of her transport. The 360 driver was here for another patient and absolutely did not have to take this patient upstairs to her next appointment. Instead of declining, he was very gracious and more than willing to assist while waiting on his ride patient to complete their treatment. I am unsure of who the driver was, but we are consistently blown away by the dedication of the entire 360 staff. There are no words to explain how grateful we are for you all! You have the finest staff and we are privileged to be a part of this process with you. ❤
Thank you SO MUCH for all that you do for our patients!
Audra “Audie” Steiner, LCSW
Radiation Oncology, OB/GYN Oncology (13C), Radiology (CT/MRI/PET)
Barnes-Jewish Hospital – Siteman Cancer Center
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